General Terms and Conditions

1. Introduction

Welcome to Kista Kök och Bar Aktiebolag (“we”, “us”, “our”). These terms and conditions outline the rules and regulations for the use of our websites, www.indianbites.se and www.kista.indianbites.se, and our services. By accessing these websites, you agree to comply with these terms. If you disagree with any part of the terms, please do not use our websites.

2. Services

We provide online ordering and delivery services for our restaurant’s food items. The services are available within specified delivery areas in Sweden.

3. Orders and Payment

• Orders can be placed through our websites.
• Payments can be made via credit card, debit card, or other specified payment methods.
• Prices include VAT and are subject to change without notice.

4. Delivery

• Delivery times are estimates and may vary.
• We are not liable for any delivery delays.
• Delivery is available within certain areas, and charges may apply.

5. Cancellation and Refunds

• Orders can be canceled within a specific time frame (e.g., within 10 minutes of placing the order).
• Refunds are processed based on our refund policy and may take several business days.

6. Use of the Website

• You agree not to misuse the websites or their services.
• Unauthorized use of the websites may give rise to a claim for damages and/or be a criminal offense.

7. Intellectual Property

• All content on these websites, including text, graphics, logos, and images, is the property of Kista Kök och Bar Aktiebolag and protected by intellectual property laws.

8. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or websites.

9. Changes to Terms and Conditions

• We reserve the right to modify these terms at any time. Changes will be posted on the websites and take effect immediately.

10. Governing Law

• These terms are governed by the laws of Sweden. Any disputes will be resolved in Swedish courts.

11. Contact Information

If you have any questions about these terms, please contact us at [Your Contact Information].

Privacy Policy

1. Introduction

Kista Kök och Bar Aktiebolag (“we”, “us”, “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our websites.

2. Information We Collect

• Personal Data: Name, email address, phone number, delivery address, payment information.
• Non-Personal Data: Browser type, IP address, operating system, website usage data.

3. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you regarding your orders or other inquiries.
• To improve our services and websites.
• For marketing purposes, with your consent.

4. Disclosure of Your Information

• We do not sell, trade, or rent your personal information to others.
• We may share information with third parties who perform services on our behalf (e.g., payment processors “stripe”, delivery services).
• We may disclose information if required by law or to protect our rights.

5. Cookies

• Our websites use cookies to enhance your experience. You can choose to accept or decline cookies through your browser settings.

6. Data Security

• We implement appropriate security measures to protect your personal data.
• Despite these measures, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

• You have the right to access, correct, or delete your personal data.
• You can object to the processing of your data and request data portability.

8. Changes to This Privacy Policy

• We may update this privacy policy from time to time. Changes will be posted on our websites.

9. Contact Information

If you have any questions about this privacy policy, please contact us at info@indianbites.se.